Jabra Engage 50 II MS Stereo Headset | USB-C/A | 3-Mic MEMS | Engage+ Guidance | Teams & Zoom | 3-Year Warranty | 5099-299-2169

Jabra Engage 50 II MS Stereo Headset – 5099-299-2169

The Jabra Engage 50 II MS Stereo Headset (5099-299-2169) is a professional wired stereo headset designed for contact centres, customer service operations, office environments and Microsoft Teams users. Its dual-ear stereo configuration provides immersive audio while helping users focus on calls and online meetings, making it suitable for extended professional communication and customer-service workflows.

The headset incorporates an advanced 3-microphone digital MEMS system designed to improve voice clarity in busy working environments. The microphone array uses noise-cancelling and beamforming technology to focus on the user’s voice while reducing unwanted background sound. The microphone system provides up to 36dB of noise reduction and supports a 100Hz–14kHz microphone frequency range.

Audio is delivered through 20mm speakers supporting a 50Hz–20kHz frequency range in music mode and 100Hz–14kHz for speech. The stereo configuration provides two-ear audio for calls, meetings, training sessions and other professional communication workloads, while the noise-isolating design helps reduce distractions in busy office and contact-centre environments.

The headset uses USB-C connectivity with a USB-A adapter, allowing connection to a broad range of business desktops, notebooks and workstations. The wired design eliminates the need for Bluetooth pairing or battery charging. The supplied Jabra Engage 50 II Link control unit provides the primary interface for call and headset management.

The included Jabra Engage 50 II Link control unit provides dedicated controls for volume, mute, call answer/end and call hold, together with programmable functionality. It also includes SmartRinger, allowing incoming call alerts to be heard when the headset is placed on a desk or other flat surface.

An integrated busylight provides a visual indication when the user is busy. The Link controller also supports LED indications for incoming and active calls, mute and hold status, with Microsoft Teams notifications available for compatible Microsoft Teams configurations.

The Jabra Engage+ software platform adds real-time guidance and analytics for supported contact-centre workflows. It can provide feedback related to background noise, microphone positioning, silence and conversation behaviour, helping agents and managers improve call quality and customer interactions.

This configuration is the Microsoft Teams variant of the Engage 50 II. It supports Microsoft Teams notifications through the Link controller and is designed for professional Microsoft Teams deployments. Jabra Direct and Jabra Xpress provide additional options for configuration, firmware management and large-scale device deployment.

The headset incorporates Jabra SafeTone 2.0 and PeakStop 105, together with hearing-protection support for EU Noise at Work, G616 and OSHA requirements. These technologies are designed to help manage exposure to excessive sound levels and sudden acoustic peaks during professional calling.

The stereo headset weighs approximately 68g and uses an on-ear headband design with leatherette ear cushions. Its construction uses materials including silicone rubber, TPU, PC and PC/ABS plastic, TPE and polypropylene. The lightweight design is intended for extended professional use in contact-centre and office environments.

The Jabra Engage 50 II MS Stereo package includes the headset, Jabra Engage 50 II Link control unit and USB-C/USB-A connectivity. The product is covered by a 3-year warranty, making it suitable for professional deployments requiring reliable communication equipment and long-term support.

Key Features

• Jabra Engage 50 II MS Stereo wired headset
• Part Number / SKU: 5099-299-2169
• Microsoft Teams variant
• Stereo dual-ear audio
• On-ear headband design
• USB-C connectivity
• USB-A adapter included
• Jabra Engage 50 II Link control unit
• 3 × digital MEMS microphones
• Noise-cancelling microphone system
• Beamforming microphone technology
• Up to 36dB microphone noise reduction
• 20mm speakers
• 50Hz–20kHz music bandwidth
• 100Hz–14kHz speech bandwidth
• 100Hz–14kHz microphone bandwidth
• Noise-isolating fit
• Noise reduction on calls
• Jabra SafeTone 2.0
• PeakStop 105
• EU Noise at Work, G616 and OSHA hearing protection
• Built-in busylight
• SmartRinger
• Call answer/end, mute, hold and volume controls
• Programmable control functionality
• Microsoft Teams notifications
• On-head detection
• Jabra Engage+ compatible
• Real-time call guidance and analytics
• Jabra Direct compatible
• Jabra Xpress compatible
• Windows, macOS and ChromeOS compatible
• 68g headset weight
• Leatherette ear cushions
• 3-year warranty