Terms & Conditions

These terms are vital for both you, our esteemed user, and us as a service provider. When you utilize our website or services, you are implicitly accepting these terms, which delineate the guidelines, duties, and anticipations that regulate our association. We strongly recommend that you thoroughly peruse and comprehend these conditions since they oversee your engagements with us and contribute to a harmonious and mutually advantageous experience for everyone involved.

 

Terms and Conditions

Your use of the OMA Computer Systems Trading LLC website (referred to as the “Site” below), and our services (including phone orders, online purchases, and inquiries from OMA Computer Systems Trading LLC) are governed by the policies, terms, and conditions presented in the provided Terms and Conditions listed below.  Please read the following information carefully and check back regularly for any changes/updates to the content provided. OMA Computer Systems Trading LLC Computers maintains and updates the website regularly.

By utilizing this site or submitting an order for products or services, you designate the acceptance of, and compliance to be bound by, the Terms and Conditions set forth below individually or as an advocate for any business entity you represent. The term “Customer” refers to any individual or business entity you are ordering goods or services on behalf of.  If you do not agree to these Terms and Conditions, please do not use this site and please do not submit any orders for products or services.

General Terms & Conditions

Customer agrees that OMA Computer Systems Trading LLC is not responsible or legally liable for mismatched product pictures or misrepresentation in product information.  OMA Computer Systems Trading LLC reserves the right to change their products/services and specifications.  Products/services are regularly updated, and those listed on the Site may not be current.  Customer agrees to confirm the specifications of each product with their individual order.  OMA Computer Systems Trading LLC is only responsible for products named on the order invoice.

  • Our sales representatives are not authorized to perform any services, representations, or guarantees related to any product or service that exceed these Terms and Conditions and/or the respective product warranty.  Any additional provisions or changes to your purchase must be made in writing and signed by an officer of OMA Computer Systems Trading LLC.
  • Customer agrees that each product in a multi-item purchase from OMA Computer Systems Trading LLC will be treated individually unless otherwise stated in the memo section of their order.  Subsequently, defect, replacement and cancellation of any one item does not constitute the voiding of the entire purchase.  Each purchased item will be considered individually for warranty or refund purposes unless the customer was informed otherwise in their initial invoice.
  • Customer acknowledges that shipping costs and expenses will not be subject to refund once OMA Computer Systems Trading LLC has processed and shipped their items.
  • Customer is obligated to look over their email confirmation to ensure all shipping, billing, and items purchased are accurate.  If you do not receive an email confirmation, or if your email contains inaccurate information, call us to confirm that your order went through.  Do not submit multiple orders or you will be held liable for full restocking and any shipping fees your duplicate order may incur.
  • Material fees for boxes, packaging materials, and transportation are included in the shipping fees.  Customer shall not be liable for additional shipping charges for purchases OMA Computer Systems Trading LLC ships in multiple packages unless the Customer requests and agrees to shipping upgrades and upgrade shipping fees.  OMA Computer Systems Trading LLC includes shipping insurance with every order.
  • “Customer” agrees that OMA Computer Systems Trading LLC will not be liable for delays caused by the shipping agent, to include natural disasters and inclement weather, etc.
  • Customer is responsible for maintaining the confidentiality of his account.

Web Ordering & Online Security

Protecting your personal information is a priority for OMA Computer Systems Trading LLC.  We have taken every measure to ensure that your information is safe and secure so that you can rest assured when you make an online purchase from OMA Computer Systems Trading LLC.

We use highly encrypted Secure Sockets Layer (SSL) technology to protect the security of your online ordering, personal, and financial information.  Furthermore, we never sell or share your information with any third parties.  Please note that some versions of browsers and firewalls restrict access to a secure server.  In these cases, you won’t be able to connect to our secure server and therefore won’t be able to place an online order.  If you can’t access the secure server for any reason, please contact us to place an order at +971 50 9696 819.  A customer service representative will be on standby to assist you in placing your order.

Trademarks

All trademarks and registered trademarks presented on the OMA Computer Systems Trading LLC  website are the sole trademarks of their corresponding owners and are not meant to imply any endorsement or affiliation between OMA Computer Systems Trading LLC and these respective companies.

Placing an Order

If you wish to purchase OMA Computer Systems Trading LLC products or services, you will be required to supply accurate information, including (but not limited to) personal information, credit card, and all other payment information.  You agree that all the information you provide to OMA Computer Systems Trading LLC will be correct, complete and current. You agree that you have permission to use the financial accounts used to complete your purchases.  Customer will also be accountable for paying all shipping and handling charges, and taxes relating to purchases.

Delivery Policy

OMA Computer Systems Trading LLC ship within UAE and Internationally. Depending on the circumstances, we also accommodate Customers who need to have an item shipped to an APO/FPO address or PO Box.  For more information on shipping to an APO/FPO address or PO Box, please contact an OMA Computer Systems Trading LLC customer support representative at customerservice@uaedubai.ae.

All our products are securely packaged in OMA Computer Systems Trading LLC premises and then handed over to our shipping/courier partners. Parcel tracking numbers will be sent to you via SMS or email. Please allow 3-5 working days for accessories/straight PC builds, and 10-15 working days for liquid cooling builds.

We reserve the right to charge for any address change that occurs once an order has been processed and shipped.  Due to the abundance of wrong addresses submitted by customers, we now reserve the right to charge the exact fees that the shipper/courier charges us to reroute your package if you fail to enter the shipping address correctly.  When placing an order, you acknowledge this term and authorize OMA Computer Systems Trading LLC to charge your credit card for these shipping fees.

Shipping Delays

Once an order has shipped, it is up to the shipping courier to deliver the products.  OMA Computer Systems Trading LLC  will not be able to prevent the shipment from being delivered once it has shipped.  If the shipper/courier loses the package, it is their sole responsibility to locate the shipment.

In the event of a lost shipment, OMA Computer Systems Trading LLC will not replace packages until the shipper/courier confirms that the package is indeed lost and that it will not be delivered to its destination.  This policy helps to avoid double shipment and additional restocking fees for customers.

Generally, every package we ship requires a signature upon receipt. Please note that if there is no one to sign for the package upon delivery this may result in a delay in delivery.  In the event that a package is returned to OMA Computer Systems Trading LLC due to lack of delivery signature or if the address was entered incorrectly at the time you placed the order, you will be charged to ship the order out a second time.

Pricing & Typographical Errors

Due to the fast pace and ever-evolving climate of the computer industry, all OMA Computer Systems Trading LLC prices are subject to change without notice.  We strive to list the most accurate, up to date pricing, specifications, and product information.  Despite our attempts, some items on our website may be mispriced due to recent changes in pricing.  If any OMA Computer Systems Trading LLC  stock is listed at an incorrect price due to a typographical, photographic, or technical error or due to an error in pricing from our vendors, OMA Computer Systems Trading LLC  maintains the right to refuse service or cancel any orders placed for any product listed at an incorrect price.  Always check your invoice for the most accurate pricing before completing your order.

In the event that your credit card has been charged for the incorrect price, we will immediately refund your payment and cancel your order.  You may repurchase it for the correct price at any time.  Due to the buoyancy in pricing for computer products and the nature of our customized products/services, we don’t match competitor’s pricing.  We do not offer price protection. For example: If Intel drops the price of a processor seven days after your purchase, that is beyond our control, and we will not refund the difference in price.

Order Acceptance Policy

The receipt of an electronic or phone order confirmation does not imply our approval of your order.  OMA Computer Systems Trading LLC  reserves the right to accept or decline your order for any reason, any time after receipt of your order.

Software

All software produced through the website is subject to the license agreement that is part of the package you receive from OMA Computer Systems Trading LLC. You are bound by the license agreement once the container is opened, or if its seal is broken. The title to this software remains with the licensor of the software.  OMA Computer Systems Trading LLC does not offer warranties on any software

Not For Sale

Customer agrees that they are buying OMA Computer Systems Trading LLC products for your own use and not for resale or redistribution.

Governing Law

This agreement and any sales at OMA Computer Systems Trading LLC will be governed by the laws of United Arab Emirates.

OMA Computer Systems Trading LLC Trademarks

You will not designate, use or register any Internet domain name that contains an OMA Computer Systems Trading LLC trademark or trade name in whole, part, or by any other name that is similar.

Disclaimer & Limitation of Liability as to Product Sold

YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO OMA Computer Systems Trading LLC  ARISING FROM ANY PRODUCT SOLD BY OMA Computer Systems Trading LLC SHALL BE THE PRICE OF THE PRODUCT ORDERED.  IN NO EVENT SHALL OMA Computer Systems Trading LLC, ITS DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, OR REPRESENTATIVES BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCTS SOLD.  OMA Computer Systems Trading LLC WILL NOT BE HELD LIABLE BEYOND THE ORIGINAL INVOICED PRICE OF THE PRODUCT ORDERED.

URL Address Website Disclaimer & Limitation of Liability

THE URL ADDRESS WEBSITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS.” OMA Computer Systems Trading LLC MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, OF ANY KIND WITH RESPECT TO THE AMANOON IT TRADING LLC SITE, THEIR OPERATION, CONTENTS, DATA, OR MATERIALS ON THE SITE.  YOU AGREE THAT OMA Computer Systems Trading LLC, IT’S DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE HELD LIABLE FOR DAMAGES RESULTING FROM THE OPERATION, And CONTENT OR USE OF THE OMA Computer Systems Trading LLC WEBSITE.  YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES, INCLUDING BUT NOT LIMITED TO: DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Title Transfer

OMA Computer Systems Trading LLC maintains title to parts and complete systems purchased until the purchaser pays for items in full, at which time the title passes to the purchaser.

Returns / Refunds Policy

Refunds are issued only for the sale amount at the current selling market value of the component(s) inside the computer and doesn’t include shipping/freight charges.  Additionally, we reserve the right to apply a 15% restocking fee to computer system unless ALL three conditions below have been met:

  • Your UNOPENED purchase is returned to OMA Computer Systems Trading LLC within 30 days of original delivery.
  • There is defective hardware component(s) inside the computer creating stability/performance issue.
  • OMA Computer Systems Trading LLC or a third-party computer company contracted by OMA Computer Systems Trading LLC has verified that the stability/performance issues are a direct result of the hardware inside the computer and NOT the software (i.e. the operating system, drivers, or software)

Any and all merchandise returned to OMA Computer Systems Trading LLC must be returned in its original packaging, to include manuals and all accessories.  All sales on software items are final. Opened accessories such as the speakers and monitors cannot be returned and will not be extended a refund in any way, shape or form. OMA Computer Systems Trading LLC will not refund shipping costs, and the Customer will be held liable for shipping fees associated with returning packages.

Please note that all original sales receipts are required for all returns.  The OMA Computer Systems Trading LLC 30 days money back guarantee is only honoured if the computer system is returned to OMA Computer Systems Trading LLC within 30 days from the date of purchase and the computer system MUST have defective hardware.  The customer is liable and responsible for all return shipping fees.  Refund prices will be for the full purchase price of a new OMA Computer Systems Trading LLC computer at current market price. (Please review Section F).

If happens that OMA Computer Systems Trading LLC sent an incorrect item, defective (manufacturers fault), or was damage during shipment, it will be either replaced, subject to availability or received a full refund. Shipping fees incurred in returning to customer will cover by OMA Computer Systems Trading LLC.

Before making any return, be sure to backup all software and data and remove any personal information, private information or private content that you do not want to be viewed or used by any third party.  OMA Computer Systems Trading LLC is not liable for lost data or misuse of data on computers that are returned for any reason.

Warranty Services

Warranty is the assurance given by us on the purchased product. The warranty period varies from manufacturer to manufacturer. In the event of any damage, the customer can replace or repair the product after the purchase without paying a single penny to the seller within the given time frame under certain conditions. OMA Computer Systems Trading LLC will not assure that the products on the site are accurate, reliable, and damage free.

Refused Shipment

Any product that OMA Computer Systems Trading LLC ships out to Customer that comes back to OMA Computer Systems Trading LLC as refused delivery will subject to fees.  In the event of a refused delivery, OMA Computer Systems Trading LLC reserves the right to apply a 15% restocking fee.  Additionally, the Customer is responsible for any and all original and return shipping fees associated with their purchase.

Changes to OMA Computer Systems Trading LLC Terms & Conditions

We reserve the right to make changes or alterations to the OMA Computer Systems Trading LLC Terms and Conditions at any time.  As such, we encourage you to check back regularly.

UAE VAT Policy

The UAE Ministry of Finance has published the Federal Decree – Law No. (8) Of 2017 on Value Added Tax (the VAT Law).

Effective 01 January 2018, VAT will be applicable for most of the goods and services supplied in the UAE by any person or business at a standard rate of 5% except where the supply is specifically zero-rated or exempted under the VAT Law.

OMA Computer Systems Trading LLC Computers is required by law to collect 5% VAT on orders shipped within the UAE & KSA. However, the total price of your order will be confirmed at checkout.

Cancellation Policy

If you would like to cancel an order after purchasing it, you can contact us directly at *contact number* from 10:00am to 7:00pm (UAE time). Please note that Orders cannot be cancelled over email or by leaving voice mails.

You can confirm order cancellation by checking the order status online.  Orders processed by credit card may be subject to a cancellation processing fee (up to 9%).

Cancellation of order will be allowed only within 24hours from purchased for computer peripherals and if PC order has been built in our facility but has not yet shipped, there will be an additional 15% restocking fee to cover expenses for disassembling the system and re-stocking the hardware.

You can confirm order cancellation by checking the order status online.  Orders processed by credit card may be subject to a cancellation processing fee (up to 9%).

Cancellation of order will be allowed only within 24hours from purchased for computer peripherals and if PC order has been built in our facility but has not yet shipped, there will be an additional 15% restocking fee to cover expenses for disassembling the system and re-stocking the hardware.

Overview

The website is managed through OMA Computer Systems Trading LLC.  OMA Computer Systems Trading LLC offers this website, as well as all information tools and services that are accessible on this website at your own expense, as the visitor in exchange for your agreement to the terms, conditions as well as the policies and notices that are set forth hereinafter.

When you visit our website and/or buying something through us, you are engaging with us in the “Service” and agree to be bound by the following conditions and terms (“Terms of Service”, “Terms”) which include the further terms and conditions as well as policies that are referenced herein or made available through hyperlinks. The Terms of Service are applicable to everyone who uses the site of the website, including not excluding users who are vendors, browsers merchants, customers or authors of content.

Please go through this Terms of Service carefully before making use of our website. When you use or access any of our services you agree to be legally bound to these Terms of Service. If you are not agreeing to all clauses and provisions of this contract, you will not be able to access or use any of the services. When these Terms of Service constitute an offer to you, your acceptance is specifically constrained to these Terms of Service.

The new features and tools that add to the existing store will also be bound by the terms of service. You may check the most recent edition of our Terms of Service at any moment on this page. We have the right to amend the Terms of Service, alter or modify any aspect or clause of the Terms of Service through posting modifications and/or updates on our website. You are responsible to monitor this page frequently for updates. The continued use or access to this website following the announcement of any modifications constitutes your acceptance of the modifications.

Online Store Terms

By accepting the Terms and Conditions, you agree that you are over the age of majority in your province or state in which you live, or have reached the over-the-counter age in the state or province of residence, and have agreed to permit any minor dependents of yours to access this website. We do not permit you to make use of our services to serve any unlawful or unauthorized or unlawful purpose, nor will you through the use of the Service violate any laws that are applicable to you (including but not including copyright law). You must not distribute any viruses, worms or software that could cause harm. Infractions to or violations of any of these conditions will result in immediate cessation of your services.

General Aspects

We have the discretion to deny service to any person for any reason at any point in time. You acknowledge that your information (not including credit card data) could be transferred without encryption and require (a) transmissions through multiple networks; and (b) modifications to meet and meet the specifications of connecting networks or devices. Credit card data is always secured during transmission across networks.

You agree not to duplicate, copy, reproduce duplicate, duplicate, copy sell, resell, or make use of any part of the Service and/or usage of the Service and access to or use of or use of Service or any of the contacts on the site through that the Service is offered without written permission by us.
The headings in this agreement are used solely for convenience and will not restrict or alter the meaning of these Terms.

Accuracy & Perfectness of Information

We cannot be held accountable for information that is provided on this site isn’t accurate, complete or up-to-date. The information on this website is intended as general information only and shouldn’t be relied upon or relied upon in the only basis to take a decision without using primary, more reliable and more complete or current source of data. Any reliance on the content that is available on this site is at your own risk.
This website may contain historical data. Information from the past cannot be considered current and is intended for use only for reference. We are free to alter the information on this website at any point, but we are not required to change any information that is on our website. It you are responsible to be aware of any changes made to our website.

Modifications of Our Service and Price

Prices on our goods can changes without notice.
Our company reserves the right, at any time, to alter or end our Service (or any portion or content of it) without prior notice at any time.
We will not be responsible to you or anyone else for any change in price, modification or suspension in the Service.

Third-Party Links

Certain content and products that are available through our Service could include content from third-party sources.

Links to third party websites on this website could lead you to third-party websites that are not associated with us. We are not responsible for reviewing or reviewing the accuracy or content and we cannot warrant or assume any liability or obligation for any third-party material or websites or any other products, materials or services offered by third-party companies.

We are not responsible for any damages or harm that result from the purchase of or use of any goods services, products content, and other transactions that are made to any websites of third parties. Be sure to read the policies and practices and be sure that you are aware of them prior to you make any purchase. Any complaints, claims, concerns or queries concerning third-party products need to be directed to the company that you are dealing with.

Personal Information

You are providing personal information via the store is subject to the rules set forth through the store’s Privacy Policy.

Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to rectify any inaccuracies, errors or omissions, as well as to alter or amend information or to cancel orders in the event that any information contained in or on the Service or any associated website is incorrect at any time, without advance notice (including after you have placed an order).

We are not under any obligation to modify, update or clarify information on any of the service, and on any other related website, including but not limited to pricing information, unless the law requires it. The absence of any specific date of refresh or update, whether on the Service or on any associated website should be taken to mean that all information on either the service as well as on any associated website has been altered or up-to-date?

  1. Cancellation/Refund outside UAE

Cancellation and Refunds must be requested before shipping the productAfter shipping the product refunds are acceptable only if:

  1. Product is damaged
  2. Product has a manufacture fault
  3. Different product than what has been ordered

For other return reasons, OMA Computer Systems Trading LLC has the right to accept or refuse cancellation request If OMA Computer Systems Trading LLC accepted, original delivery fees are not refunded and Customer should pay import fees plus shipping fees plus any additional charges to return back the product

Moreover, refunds are issued only for the sale amount at the current selling market value of the component(s) inside the computer and doesn’t include shipping/freight charges.  Additionally, we reserve the right to apply a 15% restocking fee to computer system unless ALL three conditions below have been met:

  • Your UNOPENED purchase is returned to OMA Computer Systems Trading LLC within 14 days of original delivery.
  • There is defective hardware component(s) inside the computer creating stability/performance issue.
  • OMA Computer Systems Trading LLC  or a third-party computer company contracted by OMA Computer Systems Trading LLC has verified that the stability/performance issues are a direct result of the hardware inside the computer and NOT the software (i.e. the operating system, drivers, or software)

Prohibited Utile

In addition to other restrictions stipulated in these Terms of Service. The Terms of Service prohibit you from accessing the website and its content (a) to use it for any illegal reason; (b) to solicit others to take part in any illegal act; (c) to violate any international, provincial, federal or state laws, regulations laws, or municipal ordinances. (d) for infringing on or infringe on our intellectual rights to property or the intellectual property rights of other people; (e) to harass or inflict insults, abuse and harm, defame or discredit, defame, harass or discriminate against based on gender or sexual orientation or religion, ethnicity or age, race nationality, disabilities; (f) to submit false or inaccurate data; (g) to upload or transmit viruses, or any other kind of malicious code that could utilize in any manner that affects the functionality or performance or operation of the Service or any related website, or other website and to upload or transmit viruses, other websites, or the Internet; (h) to gather or track private information of other people; (I) to spam with phish, pharm pretext or crawl or even scrape (j) to use the service for an unlawful or illegal motive as well as (k) to disrupt or bypass protections of this service or any other related website, other websites and the internet. We have the right to suspend your access to our service or any associated website if you are found to be violating all of our prohibited usages.

Other Policies

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Private Sector in United Arab of Emirates
  1. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  2. The cardholder must retain a copy of transaction records and Merchant policies and rules.
  3. We accept payments online using Visa and MasterCard credit/debit card in AED.
  4. User is responsible for maintaining the confidentiality of his account.
  5. Will not provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law
  6. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  7. PC Parts boxes will be delivered upon request, depends on Boxes availability, boxes maybe different than normal Retail boxes

Disclaimer of Warranties; Limitations of Liability

We cannot guarantee, warranty, or guarantee that your use of our services will be uninterrupted, on time and secure. We do not guarantee that our service will be error-free, secure, or.

We do not guarantee the results that can be derived through the service are accurate or reliable.

You acknowledge that at any time we can discontinue the service for an indefinite period of time, or even cancel services at any point without prior notification to you.

You acknowledge that the use of, or inability to utilize, the service is entirely at your own risk. The service, as well as all items and services offered to you via this service is (except specifically stated by us) delivered ‘as is as is’ and “as is’ to you, without any representations, warranties, or conditions whatsoever, whether implied or explicit, and includes any implied guarantees or terms of commercial viability good quality for sale or fitness for a particular reason as well as durability, title and non-infringement.

In no circumstance will  OMA Computer Systems Trading LLC, our officers, directors employees and agents, affiliates and contractors or interns or suppliers, service providers , or the licensors be held liable for any loss, injury or claim, or for any direct or consequential, punitive, indirect or consequential damages of any kind, which include the loss of profits, revenue lost and savings, the lost data replacement expenses or similar damages, whether based on contract or negligence, (including negligence) or otherwise, arising

 

 

OMA Computer Systems Trading LLC Online Store.

OMA Computer Systems Trading LLC is an online store specializing in a wide range of tech products, including Business series laptops, computers, servers, racks, printers, networking devices, softwares and various electronics gadgets. Our extensive network covers the United Arab Emirates, Bahrain, Oman, Kuwait, Qatar, and Saudi Arabia, ensuring accessibility across the Gulf region & The African region across the world except the Embargo countries

We take pride in offering domestic delivery services to the following Emirates in the UAE: Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah, and Umm Al Quwain. OMA Computer Systems Trading LLC is your trusted source for high-quality tech products, backed by our commitment to prompt and reliable delivery services. Explore our online store for the latest in cutting-edge technology.