abra Engage 40 USB-C/USB-A MS Stereo Headset (Inline Link) | Dual MEMS Mic | SafeTone & PeakStop | Microsoft Teams Certified | SKU 4099-413-269
Available on backorder
The Jabra Engage 40 USB-C/USB-A MS Stereo Headset (4099-413-269) is a Microsoft Teams–certified, wired contact-center headset built for clarity, comfort, and flexibility. With dual USB connectivity, a 2-microphone MEMS system, Engage+ real-time call insights, and advanced hearing protection, it delivers immersive stereo audio for focused, high-performance conversations.
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Available on backorder
- 2 to 3 days-delivery
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For urgent delivery requirements, please contact our sales team. Standard shipping is typically within 2–3 days, with back-to-back orders taking 4–5 weeks. Product images are for illustrative purposes only.
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ENGAGE+
On the ball
A software system that can analyze conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact center headsets.
Live, on-screen pop-ups give instant feedback, so you can improve your customer experience in real time.
Engage+ delivers live guidance on factors affecting call experience — background noise, silence, interruptions — helping your agents stay sharp.
1 Free software download required.
Integrations with leading platforms
See the full picture
Leading monitoring providers have integrated advanced Jabra Engage call data into their solutions,
enhancing their value with a clearer view of the customer experience.
The Jabra data includes agents’ background noise, cross-talk and silence during calls,
enabling you to pinpoint and address specific issues.
Together these solutions deliver visual dashboards with insights on audio performance
and conversation patterns, helping improve every call.
WORKS WITH LEADING PLATFORMS
Friends with everyone
Connecting with your customers is a walk in the park with Engage 40.
The headset plays well with all leading contact center and Unified Communications (UC) platforms,
and even has integrated call control for Amazon Connect, Genesys Cloud CX, and NICE CXone
when used with the control unit accessory. 2
With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom,
and another variant for Microsoft Teams, you can enjoy seamless and stress-free interactions.
2 Software may be needed for configuration.
Refer to Jabra.com/platforms for details.
This product works with devices capable of running the latest version of ChromeOS and has been certified
to meet Google’s compatibility standards. Google is not responsible for the operation of this product.
Chromebook, Google Meet and the Works With Chromebook badge are trademarks of Google LLC.
and Unified Communications (UC) platforms, allowing you to perform everyday actions
– like calling your supervisor – with just a few taps.
Technical Specifications
SKU 4099-413-269
Interfaces / Ports
| Host Interface | USB Type-C and USB Type A |
Microphone
| Microphone Technology | MEMS technology |
| Microphone Design | Boom microphone |
| Number of Microphones | 2 |
Earpiece
| Earpiece Type | Binaural (stereo) |
| Earpiece Design | Over-the-head, supra-aural |
| Driver Size | 2 cm |
Audio & Performance
| Sound Mode | Stereo |
| Frequency Response | 50 Hz – 20 kHz |
| Noise Handling | Noise reduction and noise isolation |
Controls & Safety
| Inline Controller | In-line call control unit |
| Hearing Protection | SafeTone technology and PeakStop |
| Busylight | Integrated busy indicator |
Connectivity
| Connectivity Technology | Wired |
Certifications & Platforms
| Microsoft Teams | Certified |
| Zoom | Certified |
| Application / Usage | Voice calls, music, Chromebook |
Design & Comfort
| Comfort Features | All-day comfort with adaptive fit and comfort-enhancing ear cushions |
| Build Quality | Durable construction with 3-year warranty mindset |
Overview
| Description |
The Jabra Engage 40 USB-C/USB-A MS Stereo Headset is designed for modern contact centers that demand flexibility and immersive audio. With dual USB connectivity, Microsoft Teams certification, a 2-microphone MEMS system, Engage+ real-time guidance, inline controls, and advanced hearing protection, it delivers crystal-clear stereo conversations while keeping agents comfortable and productive all day. |
Model Information
| Product Name | Jabra Engage 40 USB-C/USB-A MS Stereo Headset (Inline Link) |
| Product Line | Engage 40 |
| Manufacturer Part Number | 4099-413-269 |
| Brand | Jabra |
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