Poly EncorePro 520V Binaural VoiceTube Headset + Quick Disconnect | Dual-Ear | Acoustic Protection | Lightweight Contact Center Headset | 783P9AA
Available on backorder
The Poly EncorePro 520V (783P9AA) brings a clean, classic voice tube microphone to the proven EncorePro 500 Series. Designed for dual-ear focus, crystal-clear conversations, and all-day comfort, this QD-enabled headset is a go-to choice for call centers that need durability, noise control, and premium comfort—without breaking workflow momentum.
338.31 AED Excl. of Tax
Available on backorder
- 2 to 3 days-delivery
Speedy and reliable parcel delivery!
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For urgent delivery requirements, please contact our sales team. Standard shipping is typically within 2–3 days, with back-to-back orders taking 4–5 weeks. Product images are for illustrative purposes only.
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Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning.
Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages
and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium,
lightweight design.

Remote firmware and cloud system updates
Never worry about updates, thanks to remote firmware and cloud system updates.1
Technical Specifications
Model Number : 783P9AA
Microphone & Audio
| Microphone Type | Voice tube microphone (detachable, easy to clean/replace) |
| Audio Quality | Voice-optimized frequency response for crisp conversation clarity |
| Wearing Style | Binaural (dual-ear) for improved concentration |
Connectivity
| Connection Type | Poly Quick Disconnect (QD) |
| Compatibility | Works with any Poly QD adapter for desk phones and softphone setups |
| Walk-Away Feature | Instant disconnect without dropping calls thanks to QD technology |
Controls & User Experience
| Button Design | Recessed buttons prevent accidental activation |
| Privacy / Hold | Single-button joint audio/video hold for agent confidence |
Acoustic Protection
| SoundGuard | Protects against acoustic shock; keeps sound below 118 dBA |
| Safe Listening | Volume management reduces ear fatigue over long shifts |
Durability & Comfort
| Cable Durability | Reinforced cable designed for contact center wear & tear |
| Build Quality | Lightweight yet rugged materials for long-term use |
| Comfort Level | Balanced weight distribution for full-day usage |
Platform Optimization
| UC Compatibility | Optimized and certified for top communication platforms |
| Firmware Updates | Remote firmware/cloud updates apply to USB models only |
Overview
| Description | The Poly EncorePro 520V delivers reliable clarity through its detachable voice tube design, offering a lightweight, comfortable, and durable solution for high-volume call centers. With SoundGuard protection, QD flexibility, and optimized audio, it keeps agents sounding professional and feeling supported throughout the day. |
Footnotes
| Notes | [1] Remote firmware/cloud updates not supported on QD models. [2] VoiceTube and full feature set apply to QD versions only. |
Model Information
| Product Name | Poly EncorePro 520V Binaural VoiceTube + Quick Disconnect |
| SKU | 783P9AA |
| Brand | Poly (HP) |
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