Poly EncorePro 520D Binaural Digital Headset + Quick Disconnect | Built-in Call Controls | SoundGuard Protection | USB-A/C Compatibility (via adapters) | TAA-Compliant | 783P5AA
Available on backorder
The Poly EncorePro 520D (783P5AA) is a dual-ear digital contact-center headset engineered for clarity, comfort, and modern hybrid workflows. With built-in call control buttons, advanced noise cancellation, SoundGuard acoustic protection, durable cabling, and Poly’s signature Quick Disconnect support, it keeps agents locked in and sounding sharp whether they’re on legacy desk phones or modern UC platforms.
355.05 AED Excl. of Tax
Available on backorder
- 2 to 3 days-delivery
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For urgent delivery requirements, please contact our sales team. Standard shipping is typically within 2–3 days, with back-to-back orders taking 4–5 weeks. Product images are for illustrative purposes only.
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Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning.
Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize
breakages and downtime, saving time and money. And ensure employee comfort and satisfaction
with our premium, lightweight design.
Remote firmware and cloud system updates
Never worry about updates, thanks to remote firmware and cloud system updates.1
Technical Specifications
Model Number : 783P5AA
Audio & Microphone
| Microphone Type | Noise-canceling mic for clear and consistent voice transmission |
| Audio Performance | Wideband audio optimized for professional contact center clarity |
| Binaural Design | Dual-ear style helps agents stay focused in noisy environments |
Controls & Functionality
| Built-in Call Controls | Dedicated buttons for call answer and hold (USB models only) |
| Recessed Buttons | Prevents accidental presses during busy work sessions |
| Privacy Control | Single button for combined audio/video hold for added discretion |
Connectivity
| Connection Type | Poly Quick Disconnect (QD) connector |
| Compatibility | Works with Poly QD adapters for desk phones, digital interfaces, and softphone setups |
| USB Support | USB-A and USB-C compatibility available on USB-enabled versions (not included with QD model) |
| Walk-Away Freedom | Instantly detach from the call with Poly Quick Disconnect technology |
Acoustic Protection
| SoundGuard | Protects hearing by limiting sudden audio spikes and managing safe listening levels |
Durability & Comfort
| Cable Durability | Rugged cable designed to withstand daily call center wear-and-tear |
| Build Quality | Designed for long-term reliability in high-intensity environments |
| Wearing Comfort | Lightweight, comfortable design for all-day agent use |
Platform Compatibility & Management
| UC Platform Optimization | Ideal for leading virtual meeting and UC platforms |
| Remote Updates | Supports remote firmware and cloud updates on USB-enabled models |
Overview
| Description | The EncorePro 520D delivers premium clarity, durability, and digital functionality for modern contact centers. With binaural focus, noise-canceling mic performance, safe listening, and QD flexibility, it’s built to thrive in hybrid and traditional call environments alike. |
Footnotes
| Notes | [1] Built-in call controls available only on USB models. [2] QD models support legacy and modern endpoints via adapters. |
Model Information
| Product Name | Poly EncorePro 520D Binaural Digital Headset + Quick Disconnect |
| SKU | 783P5AA |
| Brand | Poly (HP) |
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